Process of Communication MCQ Quiz - Objective Question with Answer for Process of Communication - Download Free PDF

Communication refers to the exchange of information from one person to another. Effective communication occurs only when the receiver understands the exact information or idea that the sender intended to transmit.

Key Points

The barrier to communication: The barrier to effective communication as, anxiety, assuming similarity instead of difference, ethnocentrism, stereotypes and prejudice, non-verbal communication, and language. 

• Anxiety: The first barrier is high anxiety. When you are anxious because of not knowing what you are expected to do, it is only natural to focus on that feeling and not be totally present in the communication transaction. For example, you may have experienced anxiety on your very first day on a new college campus or in a new job. You may be so conscious of being new and out of place and focus so much of your attention on that feeling that you make common mistakes and appear awkward to others. 
• Prejudice: Prejudice, like stereotypes, can be either positive or negative although it is generally referred to as the unfair, biased, or intolerant attitudes or opinions towards another person or group simply because they belong to a specific religion, race, nationality, or another group. 
• Stereotypes: Stereotypes are perceptions and beliefs we hold about groups or individuals based on our previously formed opinions or attitudes. Stereotypes do not develop suddenly but are formed over a period of time by our culture.  
• Language: Language is one of the most obvious barriers to intercultural communication but perhaps not the most fundamental. People who do not share a language or who feel that they have imperfect command of another's person language may have some communication difficulties.

Hence, we can conclude that prejudice is the most effective barrier to communication.

The correct answer is a transmitter, transmission channel, and receiver.

• According to Louis Allen "Communication is the sum of all the things the person does when he wants to create understanding in the mind of another. It is a bridge of measuring and involves a systematic and continuous process of telling, listening, and understanding."
• Electronic communication is the transmission, reception, and processing of information between two or more places with the utilization of electronic circuits.
• There are three basic units of electronic communication system:
  • The transmitter converts the message signal made by the source of information into a form acceptable for transmission.
  • The transmission channel is the way a message travels between source and receiver.
  • The receiver is the person who receives the message from the sender or source.

Communication methods can be categorized based on the number of people involved and the way information is shared.

Key Points

•  A lecture falls under group communication because it involves a speaker addressing multiple individuals at the same time.
• In this method, the speaker conveys information to a class, seminar, or audience, allowing for interaction, discussion, or feedback.
• Group communication is effective in educational and training settings where knowledge is shared systematically with a targeted group of people.

Thus, it is concluded that The communication method under which lecture comes is group.

Hint

•  Individual communication occurs between two people, such as in one-on-one teaching or counseling, whereas a lecture is given to multiple people.
• Organizational communication happens within a structured organization, such as internal meetings or reports, which is different from a lecture setting.
• Mass communication targets a very large, diverse audience through media like television, radio, or newspapers.

Visual communication is the transmission of messages and information through visual forms, such as images, signs, symbols, body language, and other visual aids.

• It is a crucial aspect of non-verbal communication, as it helps convey meaning without the use of words.
• Effective visual communication can enhance understanding and create a stronger impact in both personal and professional settings.

Key Points

• Visual communication includes all of the above components: body language, facial expressions, and gestures.
• These non-verbal cues play a significant role in conveying emotions, intentions, and reactions.
• Body language encompasses posture and movement, facial expressions convey emotions like happiness or anger, and gestures are hand or head movements that can emphasize or communicate specific messages.
• All of these contribute to a richer, more expressive communication experience.

Hence, the correct answer is all of the above.

Communication is a process where information, ideas, or messages are transmitted from a source to a receiver through a medium. Key Points

• Communication that is impeded and does not reach the receiver is often known as a barrier because barriers create obstacles that disrupt the smooth flow of messages.
• Barriers in communication can be physical (e.g., noise, distance), psychological (e.g., stress, bias), semantic (e.g., language differences, jargon), or organizational (e.g., hierarchical restrictions, bureaucracy).
• When these barriers exist, the receiver may not receive the message at all or receive it in a distorted form, leading to breakdowns in communication.
• Identifying and removing these barriers is crucial for ensuring effective communication in personal, professional, and social contexts.

Hint

• Ineffective communication refers to communication that fails to achieve its purpose, but it does not specifically mean that the message was completely blocked.
• Misinterpreted communication occurs when the message is received but understood incorrectly, which is different from the message not reaching the receiver.
• Effective communication is the opposite of impeded communication, where the message is successfully delivered and understood.

Hence, the correct answer is barriers.

In the communication process, when the sender and the receiver interchange their roles with respect to sending and receiving the message, it is called the Transactional model.

Therefore, option 2 is the correct answer.

Communication is defined as the process of passing information and understanding from one person to another. It is simply the act of transferring information from one place, person or group to another. The communication process is made up of four key components. Those components include encoding, the medium of transmission, decoding, and feedback, along with the sender and the receiver.

Process of Communication

Encoding means converting the idea into words or gestures that will convey meaning. It consists in changing the information into some form of logical and coded message.

The encoding process is based on the purpose of communication and the relation between the sender and the receiver. In a formal situation, encoding involves:

1. selecting a language;
2. selecting a medium of communication; and
3. selecting an appropriate communication form.

Therefore, In the process of communication 'Encoding' means using symbols to express an idea.

1. Deciphering a message itself means Interpreting the meaning of the message: In the communication process, the decoding of a message is how an audience member is able to understand and interpret the message. It is a process of interpretation and translation of coded information into a comprehensible form.
2. In any communication system, during the transmission of the signal, or while receiving the signal, some unwanted signal gets introduced into the communication, making it unpleasant for the receiver, questioning the quality of the communication. Such a disturbance is called Noise. 

Communication is defined as the process of passing information and understanding from one person to another. It is simply the act of transferring information from one place, person or group to another. The communication process is made up of four key components. Those components include encoding, the medium of transmission, decoding, and feedback, along with the sender and the receiver

Process of Communication

• The first step the sender is faced with involves the encoding process (means translating information into a message in the form of symbols that represent ideas or concepts).
• When encoding a message, the sender has to begin by deciding what he/she wants to transmit. A good way for the sender to improve encoding their message is to mentally visualize the communication from the receiver's point of view.
• To begin transmitting the message, the sender uses some kind of channel (also called a medium). The channel is the means used to convey the message.
• While selecting the appropriate channel, senders need to keep in mind that selecting an appropriate channel will greatly assist in the effectiveness of the receiver's understanding.
• After the appropriate channel is selected, the message enters the decoding stage of the communication process.
• Decoding is conducted by the receiver. The receiver is the individual or individuals to whom the message is directed. The decoding of a message is how an audience member is able to understand and interpret the message. It is a process of interpretation and translation of coded information into a comprehensible form. And give the feedback to the sender.

Once the receiver confirms to the sender that he has received the message and understood it, the process of communication is complete. 

Therefore, from the above explanation, we can conclude that the process by which the receiver interprets the symbols used by the source of message by converting them into concepts and ideas is called decoding.

Communication: Communication is the act of transmitting information, ideas and attitudes from one person to another person. It is a two-way process.

Key Points

Elements of Communication Process:

• Communicator/Sender: Sender is a person who speaks out or sends or transmits or communicates message. It is the first starter of the communication process.
• Communicatee/Receiver: The receiver is directed audience of the message. He gets the message interprets and tries to the total meaning of the message as transmitted by the sender.
• Message: Message is information. It may be spoken or written. It is to be sent from one person to another. The information, orders, observations, report that communicated.
• Medium of Communication/Channel: Channel is the vehicle or medium of conveying message to the receiver. It may be written, oral, audiovisual or live projections. The written medium can be in forms of letters, memos, reports, manuals, etc.
• Reaction/Interaction: The receiver has to extract the meaning from the symbols sent by the sender and understand completely what he/she needs.
• Feedback: It is the process in which the receiver and the sender are ensuring that they understood each other correctly and they are proceeding to find a solution.

HintReinforcement is simply defined as an effect that increases the probability of a response. It is, therefore, discussed in terms of observable or measurable events. We reward people, we reinforce the behavior.
Hence, Reinforcement is not an element of the communication process. 

Communication

Etymologically the word "communication" comes from the Latin word 'communis', meaning common. When we communicate we are trying to establish 'commonness' with someone. It is a two-way process. It is more than just messaging or swapping information. It involves not just words, but the use of all our senses. With face-to-face dialogue, our facial expression, tone, body language, ability to listen with patience, all contribute to the conveying of messages and information between people.  

Communication Process

Sender 

• The sender or source may be an individual (speaking, writing, drawing, gesturing), or a communication organization (newspaper, publishing house, television station, or a motion picture studio). The sender express or organizes his message into a series of symbols – either written words or spoken words or gestures or any other symbolic act or a combination of these modes. This is termed as the encoding of the message.
• The sender may use oral, written, graphic signs, or symbols to convey the message. The communication skills, attitudes, and convictions, the knowledge of the content, objectives, the socio-cultural milieu, etc. of the sender have an impact on the effectiveness of communication. 

Message

• Messages are made of signs or symbols and codes that are signals, which represent something. Messages may be in the form of ink on paper, sound waves in the air, impulses in an electric current, a wave of the hand, a flag in the air, or any other signal capable of being interpreted meaningfully.
• Messages are encoded and those who receive them must decode them to interpret or understand the meaning of the message. The message constitutes the core of the communication process. 

Channel

• Channel refers to the means employed to transmit or receive a message. It refers to the five senses: seeing, touch, hearing, smell, and taste. A message is received through any of the modes of sensory perception. 
•  A message may be seen through print or visual media. It can be heard through a sound media or voice (audio), speech, musical instruments. 
• Channel also includes mechanical devices like telephone, mobiles, e-mails, voicemails, etc. For communication to be effective and efficient, the channel must be appropriate for the message. The needs and requirements of the receiver must also be considered in selecting a channel.

Receiver 

• The receiver also called a destination, maybe an individual or a group, a crowd, or a mob, reading, listening, or watching. The receiver is the object in the communication process.
• The sender must constantly keep the needs, aspirations, knowledge, socio-cultural milieu, and background of the receiver if the message is to have the desired objective.
• The receiver interprets the message and translates it into meaningful information in the decoding process.

Hence, we conclude that In communication, under Sender 'expressing the words' fall

 

• Sender: Sender means that person conveys his thoughts or ideas to the receiver. He represents a source of communication.
• Message: Message is the content of ideas, feelings, suggestions, order, etc., intended to be communicated.
• Encoding: Encoding is the process of converting the message into communication symbols such as words, pictures, gestures, etc.
• Media: Media is the path through which an encoded message is transmitted to the receiver. This channel may be in written form, face to face, phone call, Internet, etc.
• Decoding: Decoding is the process of converting encoded symbols of the sender.
• Receiver: He is the person who receives communication from the sender.
• Feedback: Feedback includes all those actions of the receiver indicating that he has received and understood the message of the sender.
• Noise: This means some obstruction or hindrance to communication. This hindrance may be caused to the sender, message, or receiver. 

The correct answer is Sender, encoding, message, channel

Key PointsCommunication Process:

• Sender: A manager wants to inform their team about a new company policy.
• Encoding: The manager encodes the message by writing a memo to the team.
• Message: The message is the new company policy.
• Channel: The manager sends the memo to the team via email.
• Receiver: The team members receive the email from the manager.
• Decoding: The team members read the memo and try to understand the new company policy.
• Feedback: The team members may provide feedback to the manager by asking questions or by responding to the email.

Key Points

 ​Cybernetics:

• Cybernetics is the science of studying the communication and control systems in humans, animals, and machines.
• It deals with feedback mechanisms and how they influence the behaviour of the system.
• The term "cybernetics" comes from the Greek word "kybernetes," which means "steersman" or "governor."
• The field of cybernetics was first introduced by mathematician Norbert Wiener in the 1940s, and it has since grown to encompass a wide range of applications, from artificial intelligence and robotics to biological systems and social organization.

Important Points

•  It is an interdisciplinary field that combines principles from mathematics, engineering, biology, and other sciences to study how feedback and control systems operate in complex systems.
• In cybernetics, feedback refers to the process of returning a portion of the output of a system to the input, allowing for self-regulation and adjustment.
• Feedback systems are used in a wide range of applications, from temperature control in a building to the regulation of hormone levels in the human body.
• Cybernetics has applications in a variety of fields, including robotics, artificial intelligence, economics, and sociology. 

Hence, the science of studying the feedback systems in humans, animals and machines is described as ​Cybernetics.

Additional Information Message Hermeneutics:

• Hermeneutics is a branch of philosophy concerned with interpretation, particularly of texts.
• Message hermeneutics refers specifically to the interpretation of messages, such as those found in literature, art, or communication.
• While this field may involve understanding feedback within communication systems, it is not the same as the scientific study of feedback systems.

• Communication: Communication is the form of interaction that takes place through symbols. The symbols may be gestural, pictural, plastic, verbal, or any other which operate as stimuli to behaviour which would not be revoked by the symbol itself in the special conditions of the person who responds.
• In the communication process, the sender (encoder) encodes the message and then using a medium/ channel, sends it to the receiver (decoder) who decodes the message, and after processing the information, the receiver sends back appropriate feedback/reply using a medium/channel.
• Once the receiver confirms to the sender that he has received the message and understood it, the process of communication is complete.

Hence, A communication process can be considered complete when the receiver understands the message.

The word communication has been derived from the Latin word “communis”, which means common.  Communication, therefore, refers to the sharing of ideas, facts, opinions, information, and understanding.  It is the transfer or transmission of some information and understanding from one person to another

Important PointsEffective communication is the process of exchanging ideas, thoughts, knowledge, and information in such a way that the goal or intention is met to the best of one's ability. In simple terms, it is the sender's presentation of his or her points of view in the most understandable manner for the listener.

• SENDER- The source/sender is the originator of the idea of the message, it may also be known as the sender who may be individual or a group. The source conceives the idea, prepares the messages selects the channel, and decides about the receiver. 
• ENCODING- In this step, messages are composed of symbols having a certain meaning for sender and receiver. Encoding is thus a translation of an already conceived idea by the sender into a message appropriate for transmission. The encoding includes the selection of mode of communication and the wording of the message. 
• MESSAGE- It refers to the stimulus that the source transmits to the receiver. Messages are composed of symbols having a certain meaning to the source and the receiver. 
• CHANNEL-The channel is the means through which the message travels from the source to the receiver. The channel may be mass media such as newspapers, radio, tv, etc, or interpersonal such as telephone, correspondence, etc. Selection of the channel depends upon the message to be conveyed, availability of the channel, cost of the channel, effectiveness of the channel, etc. 
• DECODING-Decoding is the reverse of encoding. It means translation of symbols etc, encoded by the sender into an idea for understanding. The receiver decodes the message by changing the symbols into meaning. Understanding the message sent by the sender is the key to the decoding process. If the receiver could not decode the message to make it understandable, misunderstands it, or pretends to misunderstand it whereas he understands it well, the communication is rendered ineffective. This happens because of the perceptual difference between sender and receiver. 
• RECEIVER/AUDIENCE - The next step is the receiving of the message by the receiver. The receiver must pay due attention to the message he receives. Any negligence on the part of the receiver may make the communication ineffective and the message is lost. Thus the receiver should be a good listener in the case of an oral message, however listening alone is not sufficient, he should also be willing to understand the message. 
• FEEDBACK-Feedback refers to any response the receiver offers to the message, this could be communication or behavior.

 Therefore, the correct sequence is Sender → Encode message → Channel → Decode message → Audience → Feedback.