TMB Senior Customer Service Executive 2025 Recruitment: 124 Vacancy

Note: Candidates must be able to read, write, and speak the regional language of the respective state. Valid address proof for the applied state is mandatory.

TMB Bank Apply Online 2025

The candidates will first have to register on the Tamilnad Mercantile Bank online portal and then proceed towards the application form. The steps to apply online for TMB SCSE are as follows.

Step 1: Visit the Official Website

Go to the official website at “www.tmbnet.in/tmb_careers/” and click on "APPLY ONLINE" under the “Senior Customer Service Executive (SCSE)” recruitment link to start the application.

Step 2: Register for a New Application

Click on "Click here for New Registration," then enter your name, contact details, and email. The system will generate a provisional registration number and password, which will be sent to you via email and SMS.

Step 3: Save Application Progress

If unable to complete the form in one go, use the "SAVE AND NEXT" tab to save your progress. Review the form for accuracy before final submission.

Step 4: Verify Your Details

Double-check all the information entered in the form, as changes are not allowed after clicking "COMPLETE REGISTRATION."

Step 5: Ensure Correct Name Spelling

Confirm that the name entered matches the spelling on your certificates, mark sheets, and ID proof to avoid disqualification.

Step 6: Validate and Save

Click "Validate your details" and then "Save & Next" to securely save the information in your application.

Step 7: Upload Photo and Signature

Proceed to upload your scanned photograph and signature following the specified dimensions and file size guidelines.

Step 8: Fill Additional Details

Complete the remaining sections of the application form by providing additional required details.

Step 9: Preview the Application Form

Use the "Preview" tab to review the entire form for accuracy before finalizing your registration.

Step 10: Make Final Modifications

If necessary, make last-minute edits, and then click "COMPLETE REGISTRATION" once you’re sure all details are correct.

Step 11: Proceed to Payment

Click on the "Payment" tab to pay the required application fee and complete your application.

TMB SCSE Application Fee 2025

All the candidates are required to pay the prescribed examination fee while applying for the TMB Bank Recruitment Exam. The applicable fee is Non Refundable and has to be paid Online. The examination fees are mentioned in the table given below. 

TMB Bank Recruitment Selection Process 2025

The selection of the candidates for the TMB SCSE Recruitment includes two phases. It aims to shortlist the most eligible candidates for this post. These includes

Online Examination

The Online Examination for the Senior Customer Service Executive role is based on IBPS standards and conducted in English. It includes sections such as General Awareness, English Language, Reasoning & Computer Aptitude, Quantitative Ability, and General Banking. The test consists of 150 questions, each worth one mark, to be completed in 120 minutes. Each incorrect answer incurs a penalty of 0.25 marks, making accuracy essential for a high score.

Personal Interview

Candidates who qualify in the Written Examination are shortlisted for a Personal Interview, conducted entirely in English. The interview allows the selection panel to assess candidates’ communication skills, industry knowledge, and suitability for the role. Interview center details are provided to shortlisted candidates in their interview call letters.

TMB Senior Customer Service Executive Eligibility 2025

Applicants must fulfil the TMB Bank Recruitment Eligibility in order to apply for the Senior Customer Service Executive post. Candidates not fulfilling any of the TMB Senior Customer Service Executive Eligibility 2025 will be rejected with immediate effect. Given below are details of the same. 

• Applicants should hold an undergraduate degree in Arts or Science from a recognized university under a regular curriculum with at least 60% aggregate marks as of 31st January 2025.
• The maximum age limit for candidates is 30 years as of the same date. While prior experience is preferred, it is not a mandatory requirement for selection.
• Any discrepancies in the provided information may result in disqualification at any stage of the recruitment process.

TMB Bank Exam Pattern 2025

The TMB Senior Customer Service Executive Exam Pattern for 2025 is designed to assess candidates across a range of skills essential for the role. Understanding this pattern is key for those preparing for the exam, as it details the subjects included, the number of questions, marks assigned, and the time given for each section. We have updated the exam pattern below in tabular format.

TMB Senior Customer Service Executive Syllabus 2025

The syllabus for the Senior Customer Service Executive (SCSE) exam covers essential subjects that evaluate candidates' knowledge and skills required for the role. Key topics include General Awareness, English Language, Reasoning & Computer Aptitude, Quantitative Ability, and General Banking concepts. Each section is designed to test different competencies, such as problem-solving abilities, language proficiency, and awareness of current banking trends. Mastery of this syllabus is crucial for candidates aiming to perform well in the examination and secure their position in the bank.

TMB Senior Customer Service Executive Salary 2025

The salary package for the Senior Customer Service Executive (SCSE) at Tamilnad Mercantile Bank offers a competitive annual CTC of ₹8,64,740, which includes a monthly gross salary of ₹48,000. This amount covers various components like NPS contributions, medical aid, insurance, and a performance-based variable pay of up to 50% of the base salary. This attractive compensation package ensures financial stability and rewards high performance, making it a promising opportunity for candidates.

TMB Senior Customer Service Executive Books 2025 

The TMB SCSE Books are important resources for the aspirants. These books provide thorough coverage of the exam syllabus, aiding in effective preparation and proficiency enhancement. Additionally, practice sets and sample papers provided in these books allow candidates to gauge their progress and identify areas for improvement. Therefore the books help develop concept clarity and provide tips, and strategies for the exam.

TMB SCSE Preparation Tips 2025 

Given below are some TMB Senior Customer Service Executive Recruitment Preparation Tips which can help you prepare for the Examination.

• Start by thoroughly understanding the exam pattern and syllabus. Familiarize yourself with the sections, topics, and marking scheme. This will help you create a structured study plan. 
• Solve Previous Year Question Papers. This will not only familiarize you with the exam pattern but also help you identify your strengths and weaknesses. Focus more on areas where you face difficulty and work on improving them.
• Take regular mock tests to simulate the exam environment and assess your preparation level. Analyze your performance in these tests and identify areas that need improvement. Additionally, mock tests will help you manage your time effectively during the exam.
• Allocate dedicated time for revision in your study schedule. Make concise notes of important points, formulas, and concepts to aid in quick revision.

TMB SCSE Cut Off 2025

The TMB Senior Customer Service Executive Recruitment Cut Off is announced online in a few days after the exam. The cut off marks determine the selection of candidates for the further selection process. The cut off marks are influenced by various factors such as the difficulty level of the exam, number of vacancies available, and overall performance of the candidates.

TMB SCSE Admit Card 2025

The TMB Senior Customer Service Executive Recruitment Admit Card is an important document for candidates appearing in the examination. It serves as the official permission to enter the TMB Senior Customer Service Executive examination and validates the candidate's identity. The admit card typically contains essential details such as the exam date, time, and venue. The admit cards will be released online only.

TMB Senior Customer Service Executive Answer Key 2025

The TMB Senior Customer Service Executive Recruitment Answer Key serves as a tool for candidates to assess their performance in the examination. It provides transparency in the evaluation process and allows candidates to compare their responses with the officially released key. Candidates are also allowed to raise objections against the provisional answer key for the written exam.

TMB Senior Customer Service Executive Result 2025

The TMB SCSE Recruitment Result is released on the official website. The result is announced separately for each stage of the selection process. Candidates can check the result by visiting the official website. It is important to regularly check the website for updates on the result announcement and further instructions.  

We hope that this article on TMB Senior Customer Service Executive Recruitment 2025 helped you to understand all the details regarding the TMB Senior Customer Service Executive examination. The candidates are suggested to apply as soon as the application window opens to avoid the last minute rush and start preparing immediately. Check out the Testbook App for study materials, mock tests and preparation guides.