Question
Download Solution PDFWhich among the following is/are correct regarding the objectives of NeGP as articulated in its Vision Statement?
(i) to bring public services closer home to citizens
(ii) ensure efficiency and transparency
(iii) services at free of costs
Answer (Detailed Solution Below)
Detailed Solution
Download Solution PDFKey Points
- The National e-Governance Plan (NeGP) was launched in 2006 by the Government of India to provide seamless, efficient, and accessible public services through electronic governance.
- Vision of NeGP:
- To make all government services accessible to citizens through digital means.
- Improve efficiency, transparency, and accountability in government processes.
- Reduce bureaucratic delays and corruption through ICT (Information and Communication Technology).
- Why Option (iii) is Incorrect?
- Not all e-Governance services are free of cost.
- Some services, like passport application, land record services, and vehicle registration, require nominal service charges.
- However, basic services such as public grievance redressal and general information dissemination are often free.
Important Points
- NeGP comprises 31 Mission Mode Projects (MMPs) across different sectors, including:
- Central level services: MCA21 (corporate affairs), Income Tax, Passport & Visa, etc.
- State level services: Land records, Agriculture, Health, e-District, etc.
- Integrated services: e-Courts, e-Procurement, National Service Delivery Gateway (NSDG), etc.
- Major benefits of NeGP:
- Minimizes corruption and delays in government services.
- Reduces paperwork and streamlines processes.
- Improves accessibility of government schemes to rural citizens.
- Supports Digital India initiative for broader IT-enabled governance.
- Key e-Governance Portals under NeGP:
- UMANG (Unified Mobile Application for New-age Governance) – Single platform for citizen services.
- DigiLocker – Digital storage of government documents.
- CSC (Common Service Centers) – Public access points for e-services.
- Aadhaar and Direct Benefit Transfer (DBT) – Ensuring subsidy and service delivery.
Additional Information
- Evolution of e-Governance in India:
- NeGP (2006): First structured e-Governance framework.
- Digital India (2015): Expansion of e-Governance with more citizen-centric services.
- Artificial Intelligence & Blockchain Integration: New technologies improving e-Governance efficiency.
- Challenges of e-Governance Implementation:
- Digital divide in rural areas.
- Cybersecurity risks and data privacy concerns.
- Need for infrastructure and digital literacy.
Last updated on Feb 11, 2025
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