Functions of a first-level or front line supervisors are to include which of the following? 

a) To determine individual job assignment

b) To attend to grievances and resolve conflicts

c) To provide technical knowledge and guidance to workers 

d) To supply strategic information relating to production to management 

Choose the correct answer from the options given below 

 Frontline managers:

• The underdogs of the corporate world, frontline managers are essential to connecting executives with frontline employees.
• Frontline managers motivate employees to perform critical duties within the business, handle project oversight, and generate quality and productivity in the ground levels of the organization.
•  Frontline supervisors are the leaders responsible for an organization’s relationship with customers and the majority of its employees.
• When it comes to translating an organization's strategy into results, frontline supervisors are the linchpin of organizational success.

Functions of a first-level or front line supervisors are:

1. Supervise day-to-day operations of assigned projects.
2. Plan and assign daily workload to team members.
3. Develop a positive and safe working environment for staff by attending to grievances and resolving conflicts of members.
4. Handle emergency situations and resolve project issues promptly.
5. Develop process improvements to enhance quality and productivity.
6. Ensure staff follows organization policies and regulations.
7. Work with the team to develop project plans and schedules.
8. Monitor project progress and ensure timely delivery.
9. Maintain project documentation for references.
10. Provide technical knowledge and guidance to workers.
11. Evaluate the performance of the project team and determine training needs.
12. Maintain security and confidentiality of project information.
13. Timely dissemination of information to the management.
14. Manage staff schedules and shifts to meet deadlines.
15. To attend to grievances and resolve conflicts
16. Ensure that the workplace is maintained clean and organized

Thus, Option D is the correct answer.