"Bureaucracy is a system of administration characterised by special expertness, impartiality and absence of humanity." Who said this?

The correct answer is - Max Weber

Key Points

• Max Weber
  • Max Weber, a prominent German sociologist, is known for his analysis of the characteristics of bureaucracy.
  • He described bureaucracy as a system of administration marked by specialized expertise, impersonality, and an absence of personal considerations.
  • Weber's model of bureaucracy emphasizes rational-legal authority, which is based on clearly defined laws and procedures.
  • This approach contrasts with other forms of authority such as traditional or charismatic authority.

Additional Information

• Characteristics of Weberian Bureaucracy
  • Hierarchical Structure
    • Bureaucracies are organized into a clear hierarchy where each level controls the level below and is controlled by the level above.
  • Division of Labor
    • Tasks are divided among individuals and units, each with specific responsibilities and expertise.
  • Formal Rules and Regulations
    • Operations are governed by a consistent set of rules and procedures to ensure predictable and efficient functioning.
  • Impersonality
    • Decisions are made without personal considerations, ensuring fairness and impartiality.
  • Career Orientation
    • Employment and promotion in a bureaucratic organization are based on technical qualifications and competence.
• Weber's Influence
  • Max Weber's theories on bureaucracy have had a profound impact on the study of public administration and organizational theory.
  • His work laid the foundation for the modern understanding of administrative systems and their function within society.