An Air India passenger created chaos mid-air after he began abusing a co-passenger just minutes before landing. The incident took place on the AI 454 aircraft that was flying from Amritsar to Delhi on Saturday.
Verbal altercation erupts before landing
According to NDTV, the crew saw that a passenger standing in the aisle was involved in a verbal spat with another flyer. Air India said in a statement that the second flyer alleged the man was being abusive.
The crew immediately relocated the complainant to business class, while the unruly passenger was handed over to security personnel after the flight landed.
“Our cabin crew immediately de-escalated the situation by relocating the second passenger to a business class seat for the duration of the landing,” NDTV quoted the airline as saying.
Air India venture sacks four employees
In a separate case, Air India SATS Services (AISATS) expressed regret and taken disciplinary action against four senior employees, asking them to resign following a viral video showing its employees dancing and celebrating at the office, allegedly after the fatal Air India Al 171 crash in Ahmedabad.
The incident has drawn significant attention, with the company subsequently issuing a statement to address the matter. A video recently went viral on social media, showing AISATS employees partying in the workplace. However, the date has not been specified; it might have been shot days after the Air India Al 171 crash.
‘The behaviour does not align with our values’
On Friday, AISATS released a statement that said, “At AISATS, we stand in solidarity with the families affected by the tragic loss of Al 171 and deeply regret the lapse in judgment reflected in a recent internal video. The behaviour does not align with our values, and firm disciplinary action has been taken against those responsible as we reaffirm our commitment to empathy, professionalism, and accountability.”